abc365 Privacy Policy

2.1 Personally Identifiable Information

Information you provide during registration and account management includes:

• Full name and date of birth (for age verification — 21+ confirmation)
• Email address and mobile number
• Home address and postal code
• National ID or passport details (for identity verification)
• Financial transaction information (bKash, Nagad, Rocket, Upay — for payment processing only)
• Bank account details (where applicable)

2.2 Automatically Collected Information

Some information is collected automatically when you use abc365:

• IP address and device identifier information
• Browser type, version, and operating system
• Login time and date, session duration
• Pages visited and click history
• Information obtained through cookies and similar tracking technologies
• Gaming activity logs (bets, wins and losses, transaction history)

2.3 Information Received Through Communications

When you contact our customer support team — via live chat or email — we also store the details of that conversation. This helps us improve our service quality and resolve any future issues you may have.

4.1 Service Provider Partners

Necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, gaming software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others), and technology service providers. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose your information in response to legal requirements, court orders, or valid requests from government authorities. In such cases, we provide only the information legally required.

4.3 Fraud Prevention

If serious fraud or criminal activity is suspected, information may be shared with the relevant investigating authorities. This is done in the interest of protecting all users.

4.4 What We Never Do

• Your information is never sold to third parties
• Your personal information is not shared with advertisers
• Your information is not shared with third parties for marketing purposes without your consent
• Your information is not used for any activity unrelated to abc365

6.1 Encryption Technology

All data transmission on our platform is protected by SSL (Secure Socket Layer) encryption technology. This means your information cannot be read by third parties while being sent over the internet. A higher level of encryption is used for financial transaction data.

6.2 Secure Servers and Data Storage

Your information is stored on secure servers with strict access controls in place. Only authorized personnel can access this information for specific purposes. All access is logged and reviewed periodically.

6.3 Password Protection

Your password is never stored directly — it is kept only in encrypted hash form. You will be notified immediately in the event of a third-party data breach or if suspicious activity is detected.

6.4 Regular Security Reviews

abc365's security measures are reviewed and upgraded on a regular basis. Regular security testing is conducted to identify potential vulnerabilities.

Active Account

All information is retained while your account remains active. Each new transaction or activity renews the retention period.

After Account Closure

Even after an account is closed or deactivated, records of financial transactions, identity verification information, and gaming history must be retained for a defined period due to legal obligations.

Secure Deletion

Once the retention period expires or a valid deletion request is received, we securely and permanently delete or anonymize your information so that your identity can no longer be identified.