abc365 Terms and Conditions

1. Introduction and General Principles

These terms and conditions ("Terms") form a binding legal agreement between abc365 ("we", "us", "platform") and the user ("you", "player"). abc365 operates an online casino and sports betting platform for players in Bangladesh, offering cricket betting, slot games and live casino services.

By using abc365, you confirm that you are at least 21 years of age and that you have read, understood and fully accepted these terms. We reserve the right to modify these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2. Eligibility and Account Registration

2.1 Eligibility Requirements

To create and use an account on abc365, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a natural person; accounts may not be created by any organisation or through automated means.
• You must hold a valid bKash, Nagad, Rocket or Upay account.
• You must confirm that you are playing voluntarily and with your own funds.
• The same person may not create more than one account.

2.2 Account Registration Process

You must provide accurate and complete information at the time of registration. abc365 may request documents to verify your identity at any time. Providing false information may result in immediate account closure and forfeiture of any balance.

2.3 Account Security

You are solely responsible for keeping your account password and login details confidential. Any unauthorised access to your account must be reported to our support team immediately. You are responsible for all activities carried out through your account.

3. Financial Transactions — Deposits and Withdrawals

3.1 Deposit Terms

The minimum deposit amount on abc365 is ৳500. Accepted deposit payment methods are: bKash, Nagad, Rocket and Upay. Funds sent through any other method will not be accepted and abc365 will not be held responsible for such transactions.

• The correct account number and reference details must be used when making a deposit.
• Deposits made through a third party are strictly prohibited.
• Once funds are received, they are generally credited to your account automatically.

3.2 Withdrawal Terms

The minimum withdrawal amount from abc365 is ৳800. Withdrawal requests are usually processed within 5 to 30 minutes. However, in some cases additional time may be required for identity verification or security review.

• Withdrawals can only be made to a payment account registered in your own name.
• Wagering requirements must be met before bonus funds can be withdrawn.
• abc365 reserves the right to suspend withdrawals in cases of suspected suspicious activity.
• If fraudulent activity is proven, all deposited and won funds may be forfeited.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

When you open a new account on abc365, you receive a 100% bonus on your first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, bringing your total balance to ৳2,000.

The wagering requirement on this bonus is 20 times (20x). This means you must wager an amount equal to 20 times the bonus before the bonus funds can be withdrawn.

4.2 General Bonus Terms

• A specific bonus is applicable only once per account.
• Creating multiple accounts from the same IP address or device to claim bonuses is strictly prohibited.
• abc365 reserves the right to modify, suspend or cancel any bonus offer at any time.
• Bonus funds are not directly convertible to cash — they can only be withdrawn after the wagering requirements have been met.
• Before the bonus terms are fulfilled, withdrawals of the original deposit amount may also be restricted.

4.3 VIP and Loyalty Programme

The abc365 VIP programme has three tiers: Bronze, Silver and Gold. You can advance to a higher tier through regular play.

• Bronze tier: up to 0.3% weekly cashback.
• Silver tier: up to 0.5% weekly cashback.
• Gold tier: up to 0.8% weekly cashback.

Cashback is credited to your account at a set time each week. Specific conditions may also apply to cashback.

5. Gaming Rules and Fair Play

5.1 General Gaming Terms

All games on abc365 are conducted transparently and fairly. The outcome of every game is determined by a Random Number Generator (RNG), which ensures impartiality.

5.2 Prohibited Activities

The following activities are strictly prohibited on abc365:

• Playing using bots, scripts or automated software.
• Attempting to manipulate or cheat any game or bonus system.
• Exploiting bonus benefits through multiple accounts.
• Using the platform for money laundering or any illegal financial activity.
• Accessing another player's account or attempting to steal their information.
• Attempting to reverse-engineer or modify the platform's software.

5.3 Technical Issues

abc365 is not liable for any loss caused by network problems, server outages or other technical faults. In such situations, appropriate action will be taken after reviewing the game history.

6. Responsible Gaming and Self-Exclusion

abc365 gives the highest priority to responsible gaming. We believe gambling is for entertainment — never a way to solve financial problems. Players have the right to set their own limits and take breaks when needed.

6.1 Setting Limits

Players can set daily, weekly or monthly deposit and wagering limits on their accounts. Reducing a limit takes effect immediately, but increasing a limit may be subject to a waiting period.

6.2 Self-Exclusion

Any player can voluntarily request that their account be suspended for a specified period. To use this feature, contact us via 24/7 live chat or email. Access to the account will be blocked for the duration of the self-exclusion period.

For more details, please visit our Responsible Gaming page.

7. Privacy and Data Protection

abc365 is an SSL-encrypted platform. Your personal information, transaction history and gaming data are stored with the highest level of security. We do not sell or transfer your information to third parties.

For full details on data collection and use, please read our Privacy Policy.

8. Intellectual Property and Copyright

All content published on the abc365 website — including logos, designs, text, graphics, software and other elements — is the intellectual property of abc365. Reproducing, distributing or using this content without prior written permission is prohibited.

Game provider companies (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others) own their respective intellectual property rights. Their games and content are displayed on abc365 under licence from the relevant companies.

9. Disclaimer and Limitation of Liability

abc365 is not liable for the following:

• Loss caused by internet outages, power failures or other technical issues.
• Delays or errors on the part of third-party payment providers.
• Loss resulting from your account credentials falling into the hands of another person.
• Consequences of using the platform in violation of applicable law.
• Financial loss, stress or other consequences resulting from gaming.

In any circumstance, abc365's liability shall not exceed the amount of your most recent deposit.

10. Account Closure and Termination

10.1 Closure by the User

You may request account closure at any time via our live chat or email. Any remaining balance may be withdrawn before closure, subject to wagering requirements being met.

10.2 Closure by abc365

abc365 reserves the right to close your account immediately for any of the following reasons:

• Breach of any part of these terms.
• Evidence of involvement in fraudulent or dishonest activity.
• Creating an account using false or incorrect information.
• Suspicious activity related to money laundering.
• Using an account without meeting the eligibility requirements.

In such cases, forfeited funds will not be returned.

11. Dispute Resolution

If you have a dispute or complaint, please first contact us via our 24/7 live chat support or email. We endeavour to resolve all complaints as quickly and fairly as possible.

If a complaint is not resolved within 30 days of submission, the matter may be settled through arbitration. Please note that disputes regarding game outcomes will only be considered where there is clear evidence of a technical fault.

12. Applicable Law

These terms and the relationship between abc365 and the user shall be governed by applicable international law. Both parties agree to give priority to arbitration in the event of any legal proceedings.

13. Contact and Support

If you have any questions about these terms or need assistance, please contact us:

• 24/7 live chat support — immediate assistance in Bengali.
• Email: [email protected]

Our support team is available seven days a week, 24 hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).